VIP Foods - FAQ

Below are some of the most frequently asked questions on Nutrition, Cooking, Allergens and other topics.

Please feel free to contact us if you have a question that is not answered here.

How do I contact the company?

Please visit our Contact Us page. We welcome your questions and comments.

How can I check my product for ingredients I might be allergic to?

Please refer to the allergen statement on all product packages for accurate ingredient information. This can be found near the Nutrition facts and ingredient listings.

Can I purchase products directly from you?

Due to shipping costs, product availability and limited resources, we are unable to accept direct orders from consumers on frozen products.

Are frozen vegetables more nutritious than fresh vegetables?

Thanks to the freezing process, frozen fruits and vegetables are just as nutritious as, or better than, fresh.

Do frozen vegetables contain additives or chemicals?

There are no hidden additives or chemicals in VIP fruits and vegetables. Our products are picked at the peak of perfection and individually quick frozen to lock in flavor, quality and nutrition.

After a product has been cooked or thawed, can I refreeze the product?

We do not recommend refreezing a product; this can make it susceptible to freezer burn.

Is freezer burn harmful to my health?

Freezer burn won't make you sick, but it will change the quality, color, taste and texture of the product. Product that has been freezer burned usually has white, dried-out patches.

What is the best way to store frozen products?

Keep foods frozen in their original packaging until ready to use. We recommend using frozen foods within 3 months of purchase.